Remove tag beta-test-length
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The Ultimate Guide to Customer Support Metrics

Kayako

There are several reasons you could be sending free swag out to people, such as thanking them for: Participation in debugging/beta testing. The average length of time customers who call wait before before being connected with an agent. What are top tags? Why should you measure top tags? Positive feedback.

Metrics 69
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How To Send Out Review Request Email Campaigns Using Grade.us

Grade.us

Pro tip: You can even use the custom field tag to set up your own personalization (like mentioning the employee that helped the customer) via the review request form. Test test test! Let’s take a look at what you should be considering when crafting a post-sale email campaign: Message: value, purpose, length, and clarity.

B2B 29