2001 Customer Relationship Management Omnichannel Social Media 
Kustomer
FEBRUARY 29, 2024
Real-Time Messaging Real-time messaging capability enables immediate interaction with customers, fostering quick response times and enhancing overall customer satisfaction. This ensures that support teams have a unified view of customer interactions, leading to streamlined response times.
SmartKarrot
JANUARY 18, 2022
CloudCherry is a cloud-based CRM ( customer relationship management ) company that assists its clients’ tracking and enhancing their customer engagement. It maps customer journeys, collects omnichannel input, and calculates Net Promoter Score to help organizations track and enhance customer engagement.
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