Designing Country Culture into Your Global Experience
Beyond Philosophy
DECEMBER 28, 2020
Over the next 30 months, Maersk improved its Net Promoter Score (NPS)® by 40 points and led to a 10 percent increase in shipping volumes. Then, ensure you can communicate with all of those groups effectively. Maersk decided that they wanted their customers to trust Maersk and feel cared for and pleased.
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