Confirmit
OCTOBER 2, 2017
Every year, Confirmit recognizes the outstanding work by some of our customers through our ACE Awards program. These awards, “Achievement in Customer Excellence”, were founded in 2005 and the quality of the submissions has improved every year since then, with 2017 being no exception. Voice of the Customer Company.
Confirmit
OCTOBER 2, 2017
Every year, Confirmit recognizes the outstanding work by some of our customers through our ACE Awards program. These awards, “Achievement in Customer Excellence”, were founded in 2005 and the quality of the submissions has improved every year since then, with 2017 being no exception.
CX Journey
JANUARY 2, 2019
This is an ongoing conversation: What does customer experience transformation success look like? How do we show ROI? First, it's important to recognize that there are three different audiences of this transformation: employees, customers, and the business. How do we show ROI? I outlined how each contributes.
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