This is What Exceptional Customer Service Looks Like In 2018
Comm100
AUGUST 23, 2018
But this, according to Murph Krajewski, VP of Marketing at Sharpen, is missing the point. In marketing realms, it means putting a message anywhere a customer might be looking, listening, etc. Chatbots Automate Exceptional Experiences. Omnichannel isn’t actually about channels, it’s about your customers,” Krajewski says. “In
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