West Monroe
JANUARY 25, 2022
In 2022, the dialogue across financial services will be driven by the themes of rising interest rates, high inflation, and the need for growth in the face of continued digital disruption. Now having made that adjustment, many customers are ready to move on to competitors who can deliver banking services, faster, cheaper—even safer.
Lumoa
JUNE 14, 2023
Its lean and straightforward formula for measuring customer contentment has made this metric a veritable “gold standard” in the customer experience space. According to CustomerGauge’s 2022 report , NPS sports an impressive 41% trust rating among B2B businesses – higher than any other rating system of its kind!
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Gainsight
NOVEMBER 1, 2022
If you’re my age (or older), you probably remember exactly where you were and how you felt when the last Great Recession hit in 2008. And while the economic and geopolitical uncertainty doesn’t look like it’s going away anytime soon, I’m making a bold prediction about the future of SaaS: 2022 will not be a repeat of 2008.
West Monroe
APRIL 9, 2023
In the aftermath of the financial crisis of 2008, Congress passed the Dodd-Frank Act in 2010, imposing stricter regulations on banks with $50 billion or more in assets. What portion of your customer base is made up of non-traditional financial products? Assess your firm’s exposure to non-traditional financial products.
SmartKarrot
APRIL 13, 2020
The ‘haven for programmers’ – GitHub has been providing its services through a SaaS model since 2008. In 2019, more than 5 Million paying businesses were using G Suite and it is an unnecessary obligation to comment on the massive customer base Google has. billion by 2022. Engineering. IntelliJ IDEA. Business Ops.
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