West Monroe

JANUARY 25, 2022

In 2022, the dialogue across financial services will be driven by the themes of rising interest rates, high inflation, and the need for growth in the face of continued digital disruption. The generational sea change is here and will rewrite the rules on customer engagement. Taking action.

Banking 52

Banking 2022 Financial Multi-Channel 52

Lumoa

JUNE 14, 2023

Its lean and straightforward formula for measuring customer contentment has made this metric a veritable “gold standard” in the customer experience space. According to CustomerGauge’s 2022 report , NPS sports an impressive 41% trust rating among B2B businesses – higher than any other rating system of its kind!

NPS 83

NPS Customer Centricity Loyalty Presentation 83

SmartKarrot

APRIL 13, 2020

The ‘haven for programmers’ – GitHub has been providing its services through a SaaS model since 2008. PagerDuty alleviates the real-time operations in businesses with its versatile platform, capturing data and insights, interpreting them, engaging with the concerned people and developing concise results. billion by 2022.

2020 19

2020 2019 2002 2008 19