Wootric

FEBRUARY 14, 2019

Why we love Angus: He’s the Customer Experience Manager at Sendoso and prides himself in “helping people connect the old fashion way.” Her specialty is connecting with audiences to help them emotionally connect with those they serve. Angus Yang. Colin Shaw. It’s not as easy as we think and our brains work against us!

Workshop 67

Workshop Consulting Customer Experience Professionals Books 67

Chattermill

MAY 12, 2019

in 2000 to over $1 billion in 2008 by focusing relentlessly on customer success. The main takeaway is, customers and companies alike benefit from real-time, conversational connections, versus hands-off lead generation methods and email marketing campaigns. Under his leadership, Zappos has grown gross merchandise sales from $1.6M

Customer Experience Professionals 56

Customer Experience Professionals Books Customer Experience Hotels 56

West Monroe

JANUARY 25, 2022

From basic customer service to advanced conversations about wealth management or business banking, customers need face-to-face connection with your professionals. All banks are standing at the intersection of unprecedented global economic upheaval, revenue disruption, digital innovation, and cultural change.

Banking 52

Banking 2022 Financial Multi-Channel 52

Storyminers

JULY 6, 2020

In addition to his customer experience work, Adam is an angel investor with an interest in entrepreneurs who disrupt the status quo through innovation. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant. Adrian Swinscoe. Barry Dalton. Bob Thompson. Bruce Temkin.

Customer Service 59

Customer Service Customer Experience Magazine Books 59

Storyminers

JULY 6, 2020

In addition to his customer experience work, Adam is an angel investor with an interest in entrepreneurs who disrupt the status quo through innovation. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant. Adrian Swinscoe. Barry Dalton. Bob Thompson. Bruce Temkin.

Customer Service 52

Customer Service Customer Experience Magazine Books 52

Bold360

DECEMBER 1, 2016

Your operators are the living, breathing voice of your business and they need to feel like they can connect with a customer in order to deliver to them a positive experience. that dealt with computer data connections and networks and is the foundation for the flexibility of the Regpack system. Mark Harrington. ClutchSuccess.

Customer Experience 104

Customer Experience Customers Consulting E-support 104