ShepHyken

JANUARY 25, 2017

I have used them as an example of how to create a membership experience , but now I want to focus on their ability to deliver amazing customer service. For those that may not know what Dollar Shave Club is, it was started by Michael Dubin and Mark Levine in 2011. That’s what great customer-focused companies do!

Customer Service 92

Customer Service 2011 2012 Customer Focused 92

ShepHyken

MARCH 31, 2018

It blurs the lines between customer service, marketing, and even sales. Scientific data validate the importance and power of social media customer service. For information on The Customer Focus customer service training programs, go t o www.thecustomerfocus.com. Social Proof.

Social Media 87

Social Media Customer Service Marketing Airlines 87

Storyminers

JULY 6, 2020

His Inside Customer Service blog has been recognized as a top customer service blog by Customer Contact Central, Credit Donkey, and Feedspot, which named the blog one of the Top 50 customer service blogs on the planet. Jeff helps clients develop customer-focused cultures.

Customer Service 59

Customer Service Customer Experience Magazine Books 59

Storyminers

JULY 6, 2020

His Inside Customer Service blog has been recognized as a top customer service blog by Customer Contact Central, Credit Donkey, and Feedspot, which named the blog one of the Top 50 customer service blogs on the planet. Jeff helps clients develop customer-focused cultures.

Customer Service 52

Customer Service Customer Experience Magazine Books 52

SurveySensum

JULY 14, 2020

He is an author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, Be Amazing or Go Home, and The Convenience Revolution and a creator of a customer service training program, Customer Focus , aiming to help clients build a customer service culture and loyalty mindset.

2020 132

2020 Customer Experience Magazine Consulting 132