CSM Magazine

JUNE 12, 2020

As retail automation technology takes quantum leaps forward (see Figure 3), companies that provide value-driven information across multiple touchpoints will differentiate themselves from those who employ single channel or siloed environments. Retailing 2020:Winning in a Polarized World (2012). Conclusion. Lampton, PhD.,

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Magellan Solutions

JULY 28, 2021

Multi-channel philosophies focus on optimizing by touchpoint rather than by journey. . Omnichannel retail creates a range of customer touchpoints. Brands as a culture” had become more tangible in 2019. From about 6 days in 2012 to just 4 days in 2018. This may require different supply chain strategies. .

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PeopleMetrics

JANUARY 28, 2021

I joined in 2012. Gary runs Reason Research, Kate is heading Culture, Diversity and other things at Lincoln Financial Group. You know, you joined PeopleMetrics in what, 2012 you said? Kirk: 2012, yeah. We're measuring after a touchpoint, hopefully a "moment of truth." Kirk and Ripal were both in that office, right?

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