Remove 2012 Remove Communication Remove Customer Focused Remove Customer Service Training
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Being the Bearer of Bad News

ShepHyken

The letter goes on to explain that they haven’t raised prices since 2012 and they want to continue to deliver the quality their members expect. Shep Hyken is a customer service expert, keynote speaker, and New York Times bestselling business author. It’s a bummer. We don’t want to do it. Follow on Twitter: @Hyken.

2012 115
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How to Turn Social Media Customer Service into a Marketing Strategy

ShepHyken

Official smart USA (@smartcarusa) June 19, 2012. Real-time customer feedback tells you what customers love, hate, and more. In today’s social media landscape, trust is earned through communication on more than one channel. Couldn’t have been one bird, @adtothebone. Sounds more like 4.5 Seriously, we did the math.)

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. LinkedIn : [link]. Website : [link]. She is the Sr.

2020 132