Remove 2014 Remove Call Center Remove Consumers Remove Mobile Customer Service
article thumbnail

Smartphone Statistics

Brad Cleveland Blog

Retailers reported that sales via smartphones grew an average of 87% in 2014. Source: Google) 59% of consumers have received an advertising message on their smartphone from a brand or retailer related to their current location. …

2014 20
article thumbnail

Smartphone Statistics

Brad Cleveland Blog

Retailers reported that sales via smartphones grew an average of 87% in 2014. Source: Google) 59% of consumers have received an advertising message on their smartphone from a brand or retailer related to their current location. …

2014 20
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

It’s Time for Seamless Mobile Customer Service

GetFeedback

Excellent customer service is a cornerstone of most successful businesses. Today, customer service goes beyond the call center. And with more and more customers doing their shopping online, it’s not just about the brick and mortar customer experience either. Optimize your website for mobile.

article thumbnail

SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

Comm100

Salesforce has been successful as a mobile customer service application, meeting the increasing demands of businesses and customers. Comm100’s live chat tool is designed to help businesses of all sizes and industries improve customer satisfaction rates, and engage with their customers in real time.