Remove 2014 Remove Customer Service Remove E-support Remove Poor Customer Service
article thumbnail

How to Optimize Your Ecommerce Customer Support

transcosmos Information Systems

Customers are the lifeline of every business. Therefore, it is vital that you provide not just high-quality products and services, but also excellent customer service and support. So, how do you ensure that your company offers good support to customers, particularly in e-commerce support ?

article thumbnail

How to Create Successful Customer Service Stories: 9 Inspirations to do it Right

ProProfs Chat

Do you know that 52% of consumers make an additional purchase from a company after a positive customer service experience? Trust me, they all come looking for a good customer service experience, which at times, many brands fail to offer. But you need to know that good customer service stories aren’t made in a day or two.

article thumbnail

How to Optimize Your Ecommerce Customer Support

transcosmos Information Systems

Customers are the lifeline of every business. Therefore, it is vital that you provide not just high-quality products and services, but also excellent customer service and support. So, how do you ensure that your company offers good support to customers, particularly in e-commerce support ?