2015 Customer Relationships Lifetime Customer Loyalty 
CSM Magazine
AUGUST 10, 2017
However, as businesses struggle to keep on top of the growing mass of customer information stored in disparate siloes, it can result in customers living in a different universe to your brand. What used to be perceived as customer survey spam can now be really engaging and help brands to grow relationships.
Kristina Evey
JULY 5, 2018
according to Markets and Markets 2015 report. Back in 2015, customer relationships were ranked =THIRD of top challenges for CEOs, stated by AMA in 2016. 80% of businesses believe they provide “superior” customer service. That is the extremely simplistic calculation of your average lifetime customer value.
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Kristina Evey
JULY 5, 2018
according to Markets and Markets 2015 report. Back in 2015, customer relationships were ranked =THIRD of top challenges for CEOs, stated by AMA in 2016. 80% of businesses believe they provide “superior” customer service. That is the extremely simplistic calculation of your average lifetime customer value.
SurveySensum
JULY 14, 2020
He is an author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, Be Amazing or Go Home, and The Convenience Revolution and a creator of a customer service training program, Customer Focus , aiming to help clients build a customer service culture and loyalty mindset.
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