CloudCherry

JULY 25, 2018

The MIT Technology Review: Getting To Iconic report is based on surveys conducted with over 550 business executives at global firms—including retail, IT, logistics, healthcare, IT, and more— in over 30 countries between May and July 2017. Focus on customer satisfaction over efficiency. They’ve mastered omnichannel support.

Technology 170

Technology Brands Customer Experience Omnichannel 170

Strativity

APRIL 27, 2023

This can only be done by owning the customer relationship. To get there, restaurants need to embrace change as a constant and then optimize, roadmap, and even blow some things up in order to respond faster and exceed customer needs. It’s hard to underscore the franchise value concept enough. McKinsey and Co.

2022 52

2022 E-support Roadmap Download 52

Strativity

APRIL 27, 2023

This can only be done by owning the customer relationship. To get there, restaurants need to embrace change as a constant and then optimize, roadmap, and even blow some things up in order to respond faster and exceed customer needs. It’s hard to underscore the franchise value concept enough. McKinsey and Co.

2022 52

2022 Roadmap Customer Relationships Brands 52