Magellan Solutions

FEBRUARY 28, 2017

Get to know them – You’ll need to understand millennials in order to enginner your omnichannel and cater to their specific preferences. Highlight different aspects of your omnichannel experience depending on your findings. Talk to an omnichannel call center in the Philippines today to get started.

Call Center 61

Call Center Omnichannel 2004 2025 61

Bold360

APRIL 27, 2017

Many businesses in the travel industry have tried out loyalty schemes and reward programs with varied success. Intelligent support bots can interact with your customers on every channel, from mobile website to app, and from desktop to social media. Inspiring Real Loyalty, No Cards in Sight. trillion on travel by 2020.

Tourism 56

Tourism Travel Customer Service E-support 56

Bold360

JULY 13, 2017

Multichannel and omnichannel might be this decade’s buzzwords, but that doesn’t mean they aren’t also essential to success for both your business and customers. Often includes a bricks and mortar store, a website, a mobile phone website or app, advertisements, word of mouth, social media pages and more.

Multi-Channel 56

Multi-Channel Omnichannel Advertising Social Media 56

Currency Alliance

FEBRUARY 26, 2019

An example of effective alignment of strategy with tactics include Australia’s Coles Supermarket chain and its flybuys reward program. This past summer, the supermarket decided to offer reward points to customers who bring their own re-usable carrier bags. Redemption catalog – aggregating rewards for customers.

Loyalty 45

Loyalty 2019 Loyalty Programs Hotels 45