The Need for Customer-Friendly Authentication Alternatives to Vulnerable One-Time Passcodes
CSM Magazine
JUNE 10, 2022
e-commerce between 2020 and 2021, according to the LexisNexis True Cost of Fraud Study. LexisNexis calculates that in 2021, every $1 of fraud cost U.S. What’s more, 39% of consumers say they will never go back to a merchant that declines a transaction — leading to a significant loss in lifetime customer value.
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