5 Things Brands Need to Know About the Gen Z Customer Experience (and Employee Experience)
InMoment XI
FEBRUARY 3, 2022
We suggest Microsurveys , social media and review sites, and live chat to gain the intelligence you need to compete for Gen Z’s loyalty. Tip #3: Social Media Influencers Have Significant Reach. Gen Z’s first exposure to your brand is likely via social media, and more specifically, through social media influencers.
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