A Conversation with CX Expert, Shep Hyken – How to Meet Today’s Sky-high CX Expectations
Comm100
AUGUST 17, 2022
This blog recaps the best bits from this conversation. And here we are in 2022, and that’s exactly what’s been happening.”. And if it’s not, for whatever reason, the customer is struggling, has a problem, they need to be able to seamlessly connect to a live agent. And this is also important.
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