ShepHyken

MARCH 14, 2022

The New Reality of Loyalty: Consumers Want Brands To Earn It by PRNewsWire. MarTech Cube) Amid ever-rising consumer expectations, supply chain disruptions, and less access to third-party data, Yotpo’s annual State of Brand Loyalty survey reveals just how hard brands have to work to earn loyalty that drives positive business outcomes.

Article 73

Article 2022 Customer Service Call Center 73

Beyond Philosophy

APRIL 21, 2022

It was a subject inspired by some interesting stats I read about in the consumer research team Attest’s 2022 US Consumer Trends report about what different groups of customers want. Consider the following: 57% of Americans want brands that make them laugh and entertain them. Rule #3: Define what value means for you.

Entertainment 88

Entertainment Customers 2022 2019 88

SurveySparrow

DECEMBER 11, 2020

You see, when you invest in advertising and show up in front of your customers during a crisis, they’ll remember your brand. And when everything ends, and your customers gain money, they’ll go to your company first. . This will create a positive, kind, empathic brand image in front of your customers.

Advertising 52

Advertising Social Media 2009 Brands 52