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How We Think The Gartner® Magic Quadrant™ Can Help Shape Your CX Strategy

InMoment XI

For customer experience professionals, InMoment recommends reading the Gartner Magic Quadrant within specific industry trends and considerations. Ask about their roadmap and how they plan to enhance both their ability to execute and completeness of vision. Do We Think the Gartner Magic Quadrant is Reliable?

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When the Journey is the Destination, Quadient is a Leader

Quadient

When the Journey is the Destination, Quadient is a Leader. Fri, 09/16/2022 - 19:19. This one: Customer Journey Mapping: A brand's GPS to loyalty and advocacy was written back in 2016 by Laurent Ghio, Quadient’s first Certified Customer Experience Professional. Customer Journey Mapping.