5 Top Customer Service Articles of the Week 5-30-2022
ShepHyken
MAY 30, 2022
This is Where Rewards Programs Lose Most of Their Members by Jenn McMillen. CustomerThink) Considering the cost of attracting new customers – one estimate is seven times more than keeping existing ones – many companies would do better to focus on retaining their engaged enrollees. Follow on Twitter: @Hyken.
Let's personalize your content