5 Top Customer Service Articles of the Week 10-25-2021
ShepHyken
OCTOBER 25, 2021
(CMSWire) Chatbots continue to handle an increasing amount of customer support and other B2C and B2B interactions. billion by 2026, representing a 30.9% Chatbots are being used to take customer orders, speed interactions, increase access, generate leads, and for a variety of other uses. compound annual growth rate from the $1.17
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