Gainsight

OCTOBER 10, 2023

In North America alone , total revenues from the artificial intelligence market are expected to reach $128.8b by 2028, up from $6.8b While still early in its evolution, AI is helping Customer Education teams create more impactful content with fewer resources. your goals should really come from your customers and team.

2028 52

2028 Healthcare Transportation Measurement 52

TechSee

SEPTEMBER 21, 2021

The Internet, mobile technologies, and streaming channels have given consumers an unlimited source of viewing options over any device of their choice and are leading the industry as whole into a cable digital transformation. . Monetize available customer data. The cable industry is at a crossroads. Provide digital-first experiences.

2028 41

2028 Entertainment Advertising 2010 41

BlueOcean

SEPTEMBER 27, 2021

Where Are Businesses Spending Money on Customer Experience? 34% of small-to-mid-sized businesses are expected to spend more on customer experience technology in the next year, but just where those dollars are going requires some digging. Read more > The Growing Value of the Customer Experience Market.

Customer Experience 177

Customer Experience 2028 Contact Center 2020 177