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Top Retail Customer Experience Trends to Watch in 2023

SurveySensum

According to Statistia’s survey on Retail Technology , in 2021, the global market value of self-service systems was over 4 billion USD, and it is expected to hit 13-14 billion USD by 2030. Another aspect of seamless omnichannel experiences is the integration of customer data and personalization.

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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

Several factors can contribute to this issue: it could be due to a lack of customer awareness lack of customer interest in the category ineffective marketing strategies limited product assortment intense competition from other brands. Evaluate and refine marketing strategies to effectively reach the target audience. And guess what?

Retail 52
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Where Will Google Place Trust Next?

Grade.us

SEO software company Whitespark’s bi-annual local search ranking factors survey from 2020 put reviews as the most influential ranking factor in local search after Google My Business (GMB), a 16% slice of the pie: That makes reviews arguably the most significant lever marketers and Local SEOs can pull for their clients. Why not GMB?

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