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What is CPaaS?

CSM Magazine

The CPaaS market has been experiencing significant growth. The market size is valued at USD 8.73 billion by 2029, according to Fortune Business Insights and Markets and Markets. Marketing Campaigns : Crafting targeted and personalized marketing messages via SMS.

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Poor Change Management Kills CRM Success — Here Is How To Get It Right

Forrester's Customer Insights

Before you do, you should know: CRM is a huge market. billion by 2029, at a CAGR of 12.5%. Ready to give up on your CRM deployment? It is valued at $63.91 billion today and projected to grow to $145.79 Eighty-two percent of enterprises use CRM. Yet when I surveyed hundreds of business and IT […].

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Announcing the CRM waves – and how to use them

Forrester's Customer Insights

The global customer relationship management market is projected to grow from $63.91 billion by 2029, at a CAGR of 12.5%. billion in 2022 to $145.79 This second wave CRM is experiencing is aimed at transforming engagement and business outcomes across an enterprise, surpassing its initial remit of increasing front-office productivity.

2029 48
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What sets the Drugs to Watch in 2024 apart

Clarivate

Clarivate data indicates a 90% probability that datopotamab deruxtecan will win marketing authorization in the United States, and projects 2029 sales of $2.7 billion in 2029 for CASGEVY alone. FDA accelerated approval in August, Clarivate projects the drug will see $850 million in sales by 2029. billion in 2029 revenues.

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AI Chatbots are Improving Customer Experience Faster than Expected

Comm100

According to reports, the machine learning industry will reach nearly $210 billion by 2029, and AI chatbots are partially responsible for fueling this growth. Since markets are more competitive now than ever, businesses are turning to AI-powered chatbot software to provide them with a necessary competitive edge.

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Top Retail Customer Experience Trends to Watch in 2023

SurveySensum

According to Statistia’s survey on Retail Technology , in 2021, the global market value of self-service systems was over 4 billion USD, and it is expected to hit 13-14 billion USD by 2030. And here’s the cool part: for retailers with complex products or services, self-service kiosks come to the rescue!

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The Rise of Plant Based Alternatives

Maru Group

We know there’s been a surge in plant-based meat alternatives (‘Plant‑based consumption is growing at record levels across Europe, and the market is expected to reach $16.70 billion by 2029, growing at a Compound Annual Growth Rate (CAGR) of 10.1%

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