2030 Connections Customer Engagement Virtual Agent 
Forrester's Customer Insights
JULY 30, 2020
By 2030, banking will be invisible, connected, insights-driven, and purposeful. Leading banks are pivoting and rebooting their strategy — capitalizing on the pace of change and innovation and setting their course for the next decade.
Solvvy
OCTOBER 12, 2022
They also allow you to launch chatbots on the channels where your customers engage. You can allow your customers to interact with your chatbot on your website via SMS, phone, or mobile apps. You can also enable customer interactions on Facebook messenger or Apple Business Chat. . The Best is Yet to Come.
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