CSM Magazine

MARCH 5, 2020

Shep Hyken shares some quotes from his revised and updated book The Cult of the Customer to get you thinking about how to amaze your customers. While you may have an occasional opportunity to go “over-the-top” for your customers, the consistent positive experience is what your customers will love most about you.

Books 59

Books Loyalty Customers Presentation 59

Beyond Philosophy

DECEMBER 12, 2017

Target Corporation has had a number of challenges over the past few years, from abruptly closing all of their Canadian stores to a 2016 earnings shortfall, plummeting stock price, and a rather negative sales outlook for 2017 (first quarter EPS was 6% lower than first quarter 2016). Wine and beers shops inside the store.

Culture 60

Culture Customer Experience Apparel 2017 60

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.

Customer Service 59

Customer Service Customer Experience Magazine Books 59

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.

Customer Service 52

Customer Service Customer Experience Magazine Books 52

C Space

JULY 23, 2021

This work is about the aspiration for wealth and how that has become a driving force—and at the same time an increasingly unrealistic goal—for individuals from all classes of society. Generation Wealth. Looking back at the ostentatious tribes of the early 2000s. 3 LAUREN GREENFIELD/INSTITUTE. Xue Qiwen, 43, in her Shanghai apar?tment,

2008 52

2008 Culture Books Magazine 52