CSM Magazine

JANUARY 21, 2020

Successful companies always keep their customers happy. They adopt strict codes of customer ethics and enforce it in all areas of their business. The outcome is that customers reward them with their increased loyalty and devotion to the firm. billion annually in lost business.

Customer Service 52

Customer Service Customer Satisfaction Leadership Customers 52

ProProfs Chat

OCTOBER 25, 2019

With so many options in the market, brands find it challenging to cultivate long term business relationships with their customers. With strong customer relationships in place, a business gets to: Increase customer base. Improve business potential. Reduce new customer acquisition cost. Boost sales.

Customer Relationships 56

Customer Relationships Loyalty Programs Loyalty 2010 56

C Space

JULY 10, 2020

As Uber ’s business evolved amid the challenges of the pandemic, its app needed a refresh to reflect the company’s direction. When you first open the app, you’ll see a group of buttons representing various services, including two large buttons that lead to Uber’s two main services, Eats and Rides.

2020 52

2020 Brands E-support Hospitality 52

Currency Alliance

NOVEMBER 14, 2019

In ‘Why so many digital transformations fail’, Harvard Business Review cites : inordinate wastage on proprietary technology. In ‘Why so many digital transformations fail’, Harvard Business Review cites : inordinate wastage on proprietary technology. Brands embrace shared environmental goals with customers. Some stars are sticks.

Loyalty 40

Loyalty 2020 Hotels Loyalty Programs 40

Michel Falcon Experience

MARCH 12, 2019

Are you content with your customer experience? And then we’re going to evaluate customer wants and needs and why it’s so difficult to really understand what your customers need to build an experience that they’ve never seen before. Every time I ask you a question that you say “Yes.”

Culture 12

Culture 2019 Engagement Net Promoter Score 12