BirdEye

NOVEMBER 8, 2023

In this comprehensive guide, you’ll know: What makes these 41 websites the best eCommerce review platforms Secrets of eCommerce customer and business review sites The best review websites in 2023 How to get more loyal customers 3 reasons how customer reviews improve your business’s SEO Table of contents What are eCommerce review sites?

Travel 57

Travel Hotels Social Media Healthcare 57

Call Experts

JULY 17, 2019

Negative customer interactions destroy your recurring customer business, drive a decline in referrals, and can negatively influence market reputation. Negative customer interactions destroy your recurring customer business, drive a decline in referrals, and can negatively influence market reputation. Customer experience matters.

Customer Experience 66

Customer Experience Call Center Contact Center 2018 66

Currency Alliance

FEBRUARY 26, 2019

In December 2018, we published what we consider will be the Top 10 Trends in loyalty marketing during 2019. Businesses, their markets, and customer behavior have evolved dramatically in the past 10 years, yet most loyalty programs have only made incremental changes (in some cases to the detriment of customers).

Loyalty 45

Loyalty 2019 Loyalty Programs Hotels 45