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How to use customer service training videos to improve your business

ViiBE Blog

What is a customer service training video? Some people are a natural fit for customer service. Still, not everyone has the knack for anticipating customer needs and maintaining a professional composure even in stressful scenarios. John has remained a loyal customer of a New York City optician since 1996.

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How to use customer service training videos to improve your business

ViiBE Blog

What is a customer service training video? Some people are a natural fit for customer service. Still, not everyone has the knack for anticipating customer needs and maintaining a professional composure even in stressful scenarios. John has remained a loyal customer of a New York City optician since 1996.

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5 Top Customer Service Articles for the Week of November 5, 2018

ShepHyken

Over the last two decades, these letters have become an unparalleled source of insight into how the world’s richest man — and his company — think about customers, innovation, building products, and more. Here’s Why Airlines DON’T Care About Customer Service by Kindra Cooper.

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