Alida

DECEMBER 7, 2021

At Alida Activate 2021, industry leaders around the world gathered to share the latest and greatest in customer experience (CX) best practices, thought leadership, and more.

2021 245

2021 Leadership Customer Experience Customers 245

ChurnZero

OCTOBER 26, 2021

The ChurnZero team is also thrilled to see a number of customers selected as winners of the SaaS Customer Success Award, which is a true testament to the impact our platform can bring to CS teams at SaaS organizations. Overall SaaS Award – Marketing Category Winners: Alida. Quantum Metric. SAAS CUSTOMER SUCCESS AWARD WINNERS.

2021 98

2021 Net Promoter Score NPS Document 98

Alida

NOVEMBER 17, 2022

Alida’s Citizenship program, Alida IMPACT , was created to harness the power of our people and products as a force for good to build a positive impact in the communities where we work.

Touchpoint 47

Touchpoint Brands Customer Experience Customers 47

Alida

AUGUST 17, 2021

For BDG, impactful relationships with Alida is the key to their survey success.

Entertainment 246

Entertainment Brands 246

Alida

OCTOBER 5, 2020

Additionally, research conducted by my Alida peers in APAC determined that insight community members also give more in-depth feedback, averaging eight more words per open-ended response than their general population counterparts. Results from a branded concept test conducted among insight community members and a general population sample.

ROI 130

ROI Insights Document Brands 130