ShepHyken

AUGUST 7, 2020

This week we feature an article by Kritagya Pandey , a content writer at CallCenterHosting. She shares tips and tricks on how to create a Disney-like customer service experience. Delivering excellent customer service is an art. This era belongs to creating valuable and stellar experiences for the customers.

Customer Service 127

Customer Service Exceptional Customer Service Lifetime Customer Feedback 127

ShepHyken

AUGUST 30, 2019

This week we feature an article by Lukas Sitar who writes about growing and sustaining customer lifetime value for the entire customer cycle. Sustain Your Customer Lifetime Value Through Exceptional Customer Service. How do you get your customers to keep coming back? Conclusion.

Blog 107

Blog Loyalty Programs Loyalty Lifetime Customer 107

Kayako

MAY 18, 2017

When customer service is like that, you don’t think about excessive effort, and endless back and forth communications. When we’re looking to get help online, we typically check their knowledge base, and find some helpful articles – that almost solve our issue. Asking the customer less. You felt heard, and understood!

Loyalty 89

Loyalty Customer Journey Exceptional Customer Service Lifetime Customer 89

ShepHyken

OCTOBER 4, 2021

Each week I read many customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. 7 Techniques That Are Key to Customer Retention Today by John Hall. Is good service more than solving a customer’s issue?

Article 98

Article 2021 Customer Service Magazine 98