Horizon CX

DECEMBER 1, 2023

Apple: Seamless Integration for Brand Loyalty Alignment with Strategic Goals: Apple’s commitment to delivering a seamless and intuitive user experience is integral to its strategic goals. Strategic Milestone: Apple’s success in customer experience contributes to its strategic milestone of brand loyalty.

Customer Centricity 52

Customer Centricity Automotive E Commerce Fashion 52

SuiteCX

APRIL 10, 2017

Over the past two decades we have witnessed a massive transformation in the automotive industry, driven primarily by advances in technology. Many new entities touching the customer. Car Manufacturers typically utilize many agencies to manage the brand, design, creative, execution of campaigns, onboarding, and after market activities.

Automotive 40

Automotive Customer Journey Mapping Events Competitive Advantage 40

SuiteCX

APRIL 10, 2017

Over the past two decades we have witnessed a massive transformation in the automotive industry, driven primarily by advances in technology. Many new entities touching the customer. Car Manufacturers typically utilize many agencies to manage the brand, design, creative, execution of campaigns, onboarding, and after market activities.

Automotive 40

Automotive Customer Journey Mapping Events Competitive Advantage 40