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Dr. Natalie’s Research Agenda and Published Research

Natalie Petouhof

Customer Experience IOT in the Automotive Industry-Upcoming. **. . • Halo Uses Xively’s Internet of Things Platform to Redefine Safety Devices. • Customer Experience IOT in the Automotive Industry-Upcoming. **. How to Measure Customer Experience: Performance Management Maturity-Upcoming.

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How Customer Experience is shaping during COVID-19 with ‘New Normal’

SurveySensum

After speaking to some marketing experts, and gaining their insights on the evolution of marketing strategies due to COVID-19, here are some points that gauge the impact of COVID-19 on customer engagement. How will COVID-19 affect Customer Experience? You can talk or text Zappos customer support.

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The Best & Worst Philippines Call Center Companies in 2021

Magellan Solutions

Eastvantage is a Euro-Filipino outsourcing firm that offers the following service to SMEs: Customer Care Support. Business-functions Support. Here are some of the services they can offer to start-up businesses: IT support . Customer service. Social Media Experts. Automotive. Healthcare.