Magellan Solutions

MARCH 26, 2024

Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. Sure, you know it’s the happy customers that matter, but doesn’t customer service management look like a time-consuming skydive into a pool with no bottom?

Customer Service 52

Customer Service Multi-Channel E-support E Commerce 52

Think Customers

SEPTEMBER 27, 2021

EV sales are growing at a rapid clip as consumer interest in sustainable products and air quality increase and automotive manufacturers deliver a wider range of EVs at different price points. Companies need to move fast to deliver standout experiences that turn customers into brand advocates before their competitors do.

Automotive 52

Automotive Omnichannel 2030 Touchpoint 52

John Paul

JULY 26, 2018

Those who embrace this technological momentum are able to differentiate themselves from the competition, and empower their teams to provide a superior customer experience. It is more important than ever for the concierge industry to offer its users outstanding and memorable customer experiences through an omnichannel approach.

2018 45

2018 Technology Hospitality Hotels 45

Comm100

FEBRUARY 6, 2018

Company Seeks Omnichannel Customer Support Software. Which Factors Should I Consider When Deciding on a Customer Engagement Tool. Need : An industry-leading CRM — features include lead scoring, SMS marketing, event management, sales reports, social CRM, mobile app, web content personalization, and more.

Customer Engagement 42

Customer Engagement Engagement Social Media Omnichannel 42