Call Experts

NOVEMBER 14, 2018

Having a medical call center will help your team answer your patient calls and messages with urgency. Our contact centers can help filter calls per patient needs while answering the simple questions on behalf of the medical practice. . We need to ensure privacy and HIPAA compliance. More Blogs Menu.

Contact Center 56

Contact Center Call Center 2018 Healthcare 56

Call Experts

OCTOBER 18, 2019

Our services are cloud-based, HIPAA compliant, and secured with certified data protection, backup, and redundancy. . Once we know what you need, we will set up your call tree to collect the information you need and help your callers get the answers they need. More Blogs Menu. How do we calculate the cost of IVR?

Call Center 64

Call Center Contact Center 2018 Customer Journey Mapping 64

BirdEye

NOVEMBER 10, 2023

This blog delves deeper into a candid conversation between Rebecca Colwell, VP of Product & Customer Marketing at Birdeye, and special guest Steven Greer, COO of Genesis Counseling Center. The blog post explores how Genesis Counseling Center harnessed the capabilities of Birdeye. Birdeye Webchat helps accelerate connections.

Communication 59

Communication 2023 Customers Insurance 59

Comm100

MAY 8, 2021

Note: This blog post was originally published in October 2020 but has since been updated to include the latest research, up-to-date features, and pricing. To help you find the top free live chat for your website, we have put together a list of the best software on the market and highlighted their key features and drawbacks.

Connections 83

Connections Social Media Customer Satisfaction Customer Service Representative 83