Seeing is Believing – The Forrester Wave Demos
NICE inContact
JANUARY 21, 2019
In our last blog article on the recent report, The Forrester Wave : Cloud Contact Centers, Q3 2018 , we highlighted the independent research group’s 32-point evaluation methodology and the depth and breadth of criteria asked of each vendor reviewed. Download the full Forrester Wave report here. Proof in action.
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