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How To Skyrocket CX Rate With Human Touch?

kommunicate

DECEMBER 4, 2019

What do you think of improving the CX rate with a human touch? The post How To Skyrocket CX Rate With Human Touch? The post How To Skyrocket CX Rate With Human Touch? appeared first on Kommunicate Blog. AI i.e., Artificial [.].

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Blog Customers Customer Experience 52
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Understanding Negative NPS Score: Causes, Impact and Solutions

Lumoa

JUNE 14, 2023

According to CustomerGauge’s 2022 report , NPS sports an impressive 41% trust rating among B2B businesses – higher than any other rating system of its kind! In this blog post, we’ll answer all these questions and more. But what happens when your NPS score isn’t quite as rocketing as you’d like?

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NPS Customer Centricity Loyalty Presentation 83
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