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This is What Exceptional Customer Service Looks Like In 2018

Comm100

Consumer patience is dwindling; we want better, more accessible products, and everything that we do seems to revolve around convenience. In other words, why invest in chasing after customer expectations when you could be shaping those expectations yourself? Organic Mobile Experiences Blur Channel Lines.

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Top 6 Loyalty Trends for 2021

Currency Alliance

But those brands pursuing each of the trends predicted for 2020 probably suffered less as the course of this year evolved. But those brands pursuing each of the trends predicted for 2020 probably suffered less as the course of this year evolved. We crave convenience and more intuitive, personalized experiences.

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