Beyond Service: 14 Strategies to Improve Customer Satisfaction
SurveySensum
FEBRUARY 20, 2024
Here’s a roadmap to help you get there: Gather Feedback : Gather feedback on a regular basis from your customers on different aspects of your business, but don’t limit yourself to traditional CSAT or NPS surveys. Engage in Dialogue : Don’t just collect feedback passively, engage in meaningful dialogue with your customers.
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