Remove Call Center Remove Consumers Remove Telecommunications Remove Virtual Agent
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What You Need to Know About Contact Center AI

InMoment XI

Virtual Agents and Chatbots: Virtual agents or chatbots, powered by AI, interact with customers in real-time. These agents can engage in text-based or voice-based conversations that provide assistance, answer queries, and guide users through processes. Will Contact Center AI Replace Call Center Agents?

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Verto Analytics offers market research and cross-platform measurement services that give brands, publishers, and researchers a multi-dimensional view of the digital consumer. Users can capture and create immersive 360° virtual reality tours of any space from a smartphone. · . Virtual Customer Assistants. Mantis Vision.

2018 84
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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Verto Analytics offers market research and cross-platform measurement services that give brands, publishers, and researchers a multi-dimensional view of the digital consumer. Users can capture and create immersive 360° virtual reality tours of any space from a smartphone. · . Virtual Customer Assistants. Mantis Vision.

2018 84