Leveraging the Power of Collaboration for a Telecomms Customer Experience Implementation
Customer Bliss
MARCH 8, 2018
In this episode, Charlotte and I talk about how she united the C-Suite and other departments within Sure International to implement a customer experience program, and how her background in customer service and experience helped her be the transformative leader she is today. Formalize Customer Research and Build a Customer Journey Map.
Let's personalize your content