Chief Customer Officer Customer Voice Innovation ROI 
Talkdesk
JULY 31, 2017
This interview is with Mike Milburn, Chief Customer Officer of Service Cloud at Salesforce. You meet with customers all the time. Customer service is no longer a commodity, it’s a competitive differentiator. You talked about having customer voice in the C-suite. We bring mutual customer success.
Talkdesk
JULY 31, 2017
This interview is with Mike Milburn, Chief Customer Officer of Service Cloud at Salesforce. You meet with customers all the time. Customer service is no longer a commodity, it’s a competitive differentiator. You talked about having customer voice in the C-suite. We bring mutual customer success.
ClearAction
JANUARY 14, 2015
Adapting the company to customers' needs through improvement and innovation of customer experience. Promoting engagement of employees and customers alike, in accordance with the above. B2B Customer Experience Management Examples. Adobe: Customer Experience Undercover Boss.
Expert insights. Personalized for you.
42 
Let's personalize your content