Chief Customer Officer, Return on Investment, Roadmap and Webinar

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Chief Customer Officer

Return on Investment

Roadmap

Webinar

Putting customers at the heart of strategy: Q&A with Vision Critical Chief Customer Officer Kelly Hall

Alida

NOVEMBER 8, 2017

Balancing budget constraints, departmental priorities and revenue growth against customer success can be a challenge, even for the most seasoned of executives. As the newly appointed chief customer officer at Vision Critical, Kelly Hall is well aware of these challenges. I’m a bit of a Jack Welch fangirl!

Chief Customer Officer

Chief Customer Officer Customer Centricity Workshop Leadership

Redefining the Next Era of Service Innovation: Time for Breakthrough Change

Alliance by IFS

MARCH 31, 2016

Astea and The Service Council presented the findings of that research in our recent webinar, “ Redefining Service Innovation: It’s Time for a Change.”. That’s because those efforts have a clear return on investment. In many companies, innovation resources are targeted at new product development.

Innovation

Innovation Chief Customer Officer Return on Investment Webinar

CXDNA Update

Putting customers at the heart of strategy: Q&A with Vision Critical Chief Customer Officer Kelly Hall

Redefining the Next Era of Service Innovation: Time for Breakthrough Change

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