Communication Customer Confidence Customer Service Training Hotels 
ShepHyken
JUNE 24, 2019
This article reminds us that no matter how busy we get, how innovative we become, and how much success we are enjoying, we can’t take our eye off of customer service. 5 Communication Tips That Will Boost Customer Trust by Syed Balkhi . This is a list of the five basics that will help your customers trust you.
Up Your Service
MARCH 24, 2015
If an employee feels a customer should get a discount, either because a mistake was made or because they’re a great and loyal customer, then let them. LUX* Resorts & Hotels excels at acknowledging employee achievements. When most companies set out to fix their service issues, they start with customer-facing employees.
Expert insights. Personalized for you.
113 
Let's personalize your content