CSM Magazine

MARCH 11, 2022

Customer care and support is an integral part of any business including the gambling industry. In this article, we will look at how you can gain competitive advantage by improving your service. Some people use these online casinos for entertainment purposes only, while others want to make money by playing and winning.

Customer Service 52

Customer Service Customer Care Competitive Advantage Entertainment 52

ProProfs Chat

JANUARY 30, 2020

Future of Customer Engagement. Customer Engagement Through Social Media. Live Chat & Customer Engagement. Customer Engagement & Retention. Customer Engagement & Loyalty. Customer Engagement & Service. Successful Customer Engagement. Consumer Engagement & Experience.

Customer Engagement 136

Customer Engagement 2020 Engagement Social Media 136

NetBase

SEPTEMBER 26, 2019

Competitive advantages/savings social analytics creates. Customer care savings. Media and entertainment. Social analytics reporting is just another demand in a long list of a marketer’s job responsibilities, which typically includes: Managing quarterly, monthly and weekly promotions.

Competitive Advantage 40

Competitive Advantage ROI Demo Entertainment 40

Storyminers

JULY 6, 2020

We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.

Customer Service 59

Customer Service Customer Experience Magazine Books 59

Storyminers

JULY 6, 2020

We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.

Customer Service 52

Customer Service Customer Experience Magazine Books 52

SurveySensum

JULY 14, 2020

Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up. LinkedIn : [link].

2020 132

2020 Customer Experience Magazine Consulting 132