CSM Magazine

OCTOBER 10, 2023

From insurance firms processing claims to online stores handling customer payments, ACH is changing how businesses get money from point A to point B. It’s crucial to analyze the return on investment (ROI) for your customized payment option. The ability to adapt is another key benefit of custom payment solutions.

E Commerce 59

E Commerce Financial ROI Return on Investment 59

Confirmit

SEPTEMBER 24, 2018

Often known as Voice of the Customer software, customer experience management systems have become the norm over the past 2 decades, and are central to the ability for CX leaders in their market to differentiate themselves based on customer experience. Philadelphia Insurance. What Are the Key Features of a CEM Software Solution?

CEM 40

CEM Multi-Channel Net Promoter Score Insurance 40

Confirmit

SEPTEMBER 24, 2018

Often known as Voice of the Customer software, customer experience management systems have become the norm over the past 2 decades, and are central to the ability for CX leaders in their market to differentiate themselves based on customer experience. Philadelphia Insurance. What Are the Key Features of a CEM Software Solution?

CEM 40

CEM Multi-Channel Net Promoter Score Insurance 40

Confirmit

SEPTEMBER 24, 2018

Confirmit enables organizations to develop and implement Customer Experience Management, Employee Engagement and Market Research programs that deliver insight and drive business change. To assess the state of the CFM platform market, Forrester performed an important evaluation of the strengths and weaknesses of top CFM platform vendors.

Customer Experience Management 45

Customer Experience Management Management Customer Experience Multi-Channel 45

Confirmit

SEPTEMBER 24, 2018

Confirmit enables organizations to develop and implement Customer Experience Management, Employee Engagement and Market Research programs that deliver insight and drive business change. To assess the state of the CFM platform market, Forrester performed an important evaluation of the strengths and weaknesses of top CFM platform vendors.

Customer Experience Management 40

Customer Experience Management Management Customer Experience Multi-Channel 40

Experience Matters

APRIL 7, 2015

It empowers customer champions, informs successful marketing activities, drives process and product improvements, and ultimately improves customer loyalty and the bottom line. We brought the industry’s first customer engagement hub to market. Confirmit. Confirmit’s commitment to fostering innovation is nothing new. NICE Systems.

2015 97

2015 Multi-Channel 2014 CEM 97

Grade.us

DECEMBER 18, 2018

Dean Heasley, founder of Nashville Marketing Systems , a digital marketing agency in Tennessee, needed a consistent way to grow his agency. Dean Heasley , Founder, Nashville Marketing Systems. Clients weren't all that eager to pay for invisible digital marketing services. This naturally created a bit of a marketing bind.

Marketing 36

Marketing Insurance Return on Investment Competitive Advantage 36