CSM Magazine
AUGUST 10, 2017
A great example is Bauer Media Group, which manages a global portfolio of more than 600 magazines including Heat and Empire, over 400 digital products and 50 radio and TV stations including Kiss and Magic. Does more data equal better relationships? The customer relationship management (CRM) market, for instance, reached $26.3
SmartKarrot
JANUARY 5, 2021
He is the Executive Director at The Customer Success Association and as the Director/Analyst of Mikael Blaisdell & Associates Inc. , he has been supporting the customer relationship management professionals and teams for over decades now. Customer Success can help B2B companies retain more profitable customers.
SurveySensum
JULY 14, 2020
Michelli is the Chief Experience Officer at The Michelli Experience specializing in helping front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. She is a certified Customer Experience practitioner (CCXP) and a former Secretary of the Inter-Company Consumer Affairs Association.
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