Culture E-support Feedback Seminar 
ViiBE Blog
APRIL 7, 2021
One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. The key to this is improving feedback collection from customer service agents. Skip ahead to the one-minute mark for the breakdown of his A-P-P-L-E acronym.
ViiBE Blog
APRIL 7, 2021
One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. The key to this is improving feedback collection from customer service agents. Skip ahead to the one-minute mark for the breakdown of his A-P-P-L-E acronym.
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ProProfs Chat
SEPTEMBER 17, 2021
Create a robust culture of disseminating company information to your employees. Read more: How to Use e-Learning for Employee Onboarding. Benefit surveys are a great way to collect feedback from your employees. Take Action on Employee Feedback. But are you taking timely action on the feedback?
Storyminers
JULY 6, 2020
At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Flavio is the VP of Operations and Customer Support at DigiCert, Inc.,
Storyminers
JULY 6, 2020
At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Flavio is the VP of Operations and Customer Support at DigiCert, Inc.,
ProProfs Chat
MAY 1, 2020
Did you know that 56% of people around the globe believe that companies need to take action on feedback provided by their customers? Well, customer feedback is exactly what’s going to help your business improve its customer service process efficiently. Is your current customer support team working in the right direction?
Bold360
DECEMBER 1, 2016
Customer experience (CX) software helps companies gain valuable insight into their audience’s mindset to tailor products, services, and support to customers’ needs and expectations. Additionally, great support is crucial in evaluating any software yet it’s sometimes overlooked. Then, find a piece of software that supports those needs.
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